999kk's Privacy Policy

999kk collects different types of information depending on the nature of your relationship with us. This information falls into two main categories:

2.1 Information You Provide Directly

Information you provide yourself, such as:

• Name, email address, and mobile number (during registration)
• Date of birth (for age verification)
• Payment details — such as your bKash, Nagad, Rocket, or Upay number (for processing transactions)
• Document details submitted for identity verification
• The content of messages and questions you send via support chat or email

2.2 Automatically Collected Information

When you use our services, some information is collected automatically, such as:

• IP address and device type
• Browser type and language settings
• Time of site access, page visit patterns, and click data
• Information collected from cookies and similar tracking technologies
• Play history, bet amounts, and gaming patterns

999kk uses your information only for specific and legitimate purposes. We never process your information unnecessarily.

The purposes for which we use your information:

• Account management: To create, verify, and keep your account secure.
• Service delivery: To facilitate gameplay, betting, and financial transactions.
• Identity and age verification: To confirm that the user is 21 years of age or older.
• Fraud prevention: To prevent unauthorized access, fraud, and money laundering.
• Customer support: To resolve your questions and issues (via live chat and [email protected]).
• Responsible gaming: To identify unusual gaming behavior and ensure your well-being.
• Platform improvement: To improve service quality and enhance the user experience.
• Legal obligations: To comply with applicable laws and regulations.

Cookies and similar technologies are used on the 999kk website. Cookies are small text files stored in your browser that recognize you on future visits.

4.1 Types of Cookies

• Essential cookies: Required for login sessions and security — the site cannot function without them.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to analyze site usage and make improvements.

4.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling essential cookies may affect some core features of the site — particularly the login process.

999kk does not sell your personal information or transfer it to third parties for commercial purposes. However, in specific circumstances we may share limited information with designated parties:

• Payment processors: The minimum information required to process transactions via bKash, Nagad, Rocket, and Upay is sent to the relevant payment provider. These providers operate under their own privacy policies.
• Technology partners: Selected technology service providers engaged for platform operations and game delivery may process limited information under service agreements.
• Legal obligations: Information may be disclosed pursuant to a court order or a lawful request from a competent authority.
• Fraud prevention: Relevant information may be shared with services engaged in detecting fraud or money laundering.

When sharing information with third parties, we always follow a minimum-necessary-information principle and ensure appropriate contractual safeguards are in place.

The security of your information is 999kk's top priority. We apply industry-standard technical and organizational measures:

• SSL encryption: All data transfers on our site are encrypted using SSL (Secure Sockets Layer) technology.
• Secure servers: Your information is stored on access-controlled, secure, and encrypted servers.
• Access controls: Only authorized staff may view your information, and only when there is a specific need.
• Regular security reviews: Our systems undergo regular security testing.
• Password policy: Your password is stored in hashed form — no staff member can view your password directly.

That said, please remember that no method on the internet is 100% secure. You also have a responsibility — use a strong password and never share your login details with anyone.

999kk does not retain your information longer than necessary. Retention periods are determined according to the following policy:

• Active accounts: Information is retained for as long as your account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for a defined period for legal, security, or dispute resolution purposes.
• Financial transaction records: Retained for the period required under applicable regulations.
• Support records: Customer service communications are kept for a limited period for service improvement and dispute resolution purposes.

Once the defined retention period ends, information is securely deleted or anonymized.

You have several important rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you. This request can be made by emailing [email protected].

8.2 Right to Correction

If any of your information is inaccurate, you may request a correction. We will verify and correct it as promptly as possible.

8.3 Right to Request Deletion

You may request that your information be deleted. Please note, however, that some information may need to be retained for a defined period due to legal obligations or dispute resolution requirements.

8.4 Right to Object to Processing

You may object to the use of your information for marketing communications and opt out of receiving such communications.

To exercise any of the above rights, write to [email protected]. We will respond within a reasonable time after verification.

999kk is an adults-only platform. Our services are intended solely for individuals aged 21 or older. We do not knowingly collect any information from minors.

If a minor registers on our site and we confirm this, that account will be closed immediately and any collected information will be deleted. If you believe a minor is using our services, please contact [email protected].

Our servers and the infrastructure of our technology partners may be located in various countries. This means your information may be processed or stored outside your home country.

Regardless of where data is transferred, 999kk ensures that the level of protection applied is no less than what is described in this privacy policy. We maintain data protection in international transfers through appropriate contractual arrangements.

While using 999kk's services, you may come across links to third-party websites or services. Please note that this Policy applies only to 999kk's own platform.

999kk is not responsible for the privacy practices of third-party websites. We recommend reading their own privacy policies before visiting their sites.

999kk reserves the right to change this privacy policy at any time due to changes in services, legal requirements, or business reasons.

If changes are made, the content of this page will be updated. For significant changes, we may notify you via the site or your registered email. However, it is your responsibility to read this page regularly.

If you continue to use the services after a change, it will be assumed that you have accepted the updated policy.